Maintenance Service and Contracts

Ensure that your IT equipment runs without interruptions

Optimise your business with our tailor-made IT service contract

In today’s digital age, a reliable and efficient IT infrastructure is essential for businesses of all sizes. However, managing and maintaining these systems can often be challenging and tie up resources that could be better used for your core business. This is where our IT service comes in.

At sebitec Informatica, we understand that every business is unique. That’s why we offer customised IT service contracts tailored specifically to the needs of your operation. Our goal is to provide you with reliable, cost-effective and scalable IT support so you can focus on your business without having to worry about the technical details.

Why an IT service contract?

Tailored service: Our experienced team works closely with you to understand your individual requirements and offer solutions that are perfectly aligned with your business goals. We do not offer one-size-fits-all solutions, but tailor our services to your needs.

Proactive maintenance and support: With a service contract from [company name], you can rest assured that your systems are monitored around the clock. We identify and resolve potential problems before they lead to serious disruptions and offer rapid support when issues arise.

Cost efficiency: Our contract model allows you to better plan and control your IT costs. Through regular maintenance and support, we minimise downtime and reduce the total cost of ownership of your IT infrastructure in the long term.

Updated technology: We keep up to date with the latest developments in technology and integrate them into your systems where it makes sense. This ensures that your company always benefits from the latest and most powerful solutions.

Scalability: As your business grows, so do your IT requirements. Our flexible service contract allows you to tailor services to your changing business needs without disruption or excessive costs.

OS Support

The maintenance contract includes the following as standard:

1. Network and system maintenance

  • Regular inspection and maintenance of network components and systems to ensure optimal performance and security.
  • Installation of software updates, patches and security updates to close potential security gaps.

2. Helpdesk Support

  • Quick response to enquiries and support for technical problems by phone, email or remote access.
  • A competent team of experts who are on hand to help you with troubleshooting and problem solving.

3. Data and information security

  • Implementation of security solutions and strategies to protect your sensitive data from threats and data loss.
  • Monitoring and analysis of the security situation in order to be able to react proactively to potential risks.

4. IT consulting and strategy development

  • Support in developing a long-term IT strategy that is aligned with your business goals.
  • Advice on new technologies and solutions to keep your business competitive.

Our commitment to excellence:

At sebitec Informatica, our ultimate goal is customer satisfaction. We continuously strive for excellence and constantly improve our services to ensure that you receive the best possible IT support.

Contact us today to learn more about our customised IT service contracts and how they can help your business become more efficient and successful. Let us work together to optimise your IT infrastructure so that you can focus on what really matters – your business.